Privacy and cookie policy


ND Medhealth SRL, based in Bucharest, Sector 2, Bd. Dimitrie Pompeiu, no. 9-9A, Iride Business Park Building Bucharest, Romania, registered at the Trade Register under no. J40 / 3045.2010, having CUI RO26691490 (“ND Medhealth”), we send you this Privacy Policy and the Cookie Policy (“Policy”) to explain how we process and protect personal data.

During its activity, it is possible for ND Medhealth to collect and process personal data, in which case the legal provisions in the field of personal data processing and the free circulation of these data will be taken into account and observed. Through this Policy, ND Medhealth informs the data subjects whose data is collected about the manner and purpose for which this data is used and, at the same time, informs the data subjects of the rights they have. There are persons concerned for the purposes of this notification, not limited to, site users, consumers, and personal data that will be processed are: name, surname, telephone, email address, residential address.

This Policy is subject to periodic review. In order to be informed about any important changes that may have an impact on the processing of your personal data, please periodically consult the website of our company, section “Privacy Policy and Policy on the use of cookies” .

The most recent update of this Policy was made on 11.09.2020.


Your right to privacy and privacy, as well as the trust you place in us, are important to us and, therefore, this Privacy Policy provides you with important information about how ND Medhealth manages the personal data we collect. from you or that you make available to us. This policy applies to any product, service, site, or application that collects records, modifies, uses, accesses, transmits or stores personal data.

Please read this policy carefully and contact us at the contact details indicated on the site if you want details about our processing or the modification of your choices. Please check for updates to this policy. If we make changes that we consider important, you will be able to consult them online.

We are committed to respecting your privacy and your right to privacy and privacy in accordance with General Data Protection Regulation (EU) 2016/679 (“GDPR”) and related European and Romanian legislation.

The following notes provide an overview of what happens to your personal data when you visit our website – here we complete the site

Personal data represents all data that you will personally identify. Detailed information regarding data protection can be found in our privacy policy listed in this text.


Who is responsible for collecting data from this site?

The responsible person is the natural or legal person who, alone or together with others, decides on the purposes and means of processing personal data. Your name and surname, email address, telephone number, etc. are given personally.

The person responsible for the processing of personal data on this site is: ND Medhealth SRL.

How do we collect your data?

Your data will be collected, on the one hand, from what you communicate to us – for example the data you enter in a contact form or by correspondence with us by phone, e-mail or in any other way.

The information you provide to us may include your name, home address, delivery address, e-mail address and telephone number, as well as other information, as appropriate.

Through the activity carried out on the site, we will not collect or process sensitive personal data related to you (ie information about racial or ethnic origin, political opinions, religious denominations or philosophical beliefs, health, sex life or sexual orientation), unless which:

    • we are obliged to do so by law; and / or
    • if you have given us your explicit consent separately.

Other data is collected automatically when you visit the site through IT systems. These are in particular technical data (for example: internet browser, operating system or page request time, etc.). The collection of this data is automatic as soon as you enter our site.

What do we use your data for?

Some of the data is collected to ensure the best possible use of the website. Other data can be used to analyze user behavior.

Specifically, we may process your personal data in the following cases:

When we need to take the necessary steps to conclude a contract with you;
When we have to execute a contract that we have concluded with you;
When we must comply with a legal obligation (namely, consumer rights legislation, civil law regarding the conclusion of a contract, applicable laws in labor relations, accounting, auditing);
When necessary for our legitimate interests (or those of a third party) and for your own interests (namely, to detect and prevent fraud or to ensure the security of it and the computer network), unless your fundamental rights prevail. towards these interests;
If necessary for the public interest or for official purposes.

At the same time, we process your personal data for various technical, administrative and operational reasons, such as:

To ensure we present the content in the most efficient way for you;
To improve the site here we complete the site, including its functionality;
For the administration of the site here we complete the site;
For internal operations, including for troubleshooting, data analysis, testing, research, statistical and research purposes;
To keep the site here we complete the site safely;
For advertising and marketing, including for specific marketing purposes, so that we provide content, including personalized content, that may be of greater interest to you.

In some cases, we will process your personal data only with your consent (i.e. in advertising and marketing cases). In these cases, we will ask for your consent separately, in a transparent manner, when you provide your personal data. Subsequently, you can withdraw your consent, at any time, by sending a request to the e-mail address Withdrawal of consent will not affect the lawfulness of the processing that took place before its withdrawal.

When we request personal data in order to comply with legal or contractual obligations, the provision of such personal data by you is mandatory. This means that if such personal data is not provided, we will not be able to manage the contractual relations or comply with the legal obligations imposed on us. In all other cases, the provision of personal data is optional and you have no obligation to provide it.

We may process your personal data, such as identification data, contact details and address of residence, for the purpose of possibly exercising the rights or claims that either you or our company would have in the future. This processing is based on our legitimate interest, being necessary to exercise our rights in case of possible litigation.

For how long do we keep your data?

Personal data will be kept for the period of time provided by the specific legal provisions applicable to the activity carried out by MD Medhealth and as long as they remain necessary for the purposes mentioned in this policy.

What rights do you have over your data?

At any time you have the right to obtain free information about the origin, recipient and purpose of processing your stored personal data. You also have the right to request the correction, blocking or deletion of this data. For this purpose and for other questions related to data protection, you can contact us at any time at In addition, you have the right to contact the competent supervisory authority.

Specifically, according to the relevant legislation, you benefit from the following rights: (i) access to data processing, (ii) rectification or updating when data are inaccurate or incomplete, (iii) deletion of data (“right to be forgotten”, namely requesting the deletion of personal data if there are no longer legitimate reasons for the storage and / or processing of data), (iv) restriction of data processing, (v) the right to oppose the processing, (vi) the right not to be subject to an automated decision-making process ( including profiling), (vii) the right to data portability (transfer of data to the data subject to another data controller designated by you), (viii) the right to withdraw your consent at any time, without affecting the lawfulness of the processing performed on the basis of consent before its withdrawal, by a request sent to us, (ix) the right to submit a complaint to the National Authority for the Supervision of Personal Data Processing and to address the courts if you consider that the data are not lawfully processed, and (x) the right to be notified in case of data security breaches.

Please note that your rights are subject to applicable laws and regulations regarding the protection of personal data. For example, your right to object to the processing of your personal data may be limited if we can demonstrate that we have compelling legitimate reasons to process your personal data that prevails over your interests.

We will not charge a fee to respond to a request from you unless this is permitted by law and, if such a fee is charged, it will be reasonable and proportionate to your request.

In order to exercise one or more of these rights, please contact us at the e-mail address

To whom do we transmit your personal data?

To achieve the purposes described above, we use the services of several contractual partners. From the point of view of GDPR, they can have the quality of Power of Attorney or Associate Operators, and they can be provided with some personal data to be used within the limits of the obligations they have assumed towards us and with strict observance of our instructions regarding the processing of this data.

The personal data that we transmit to the Proxies are limited to the minimum information necessary for the provision of those services. We make every effort to ensure that all entities we work with process your personal data in a safe and secure manner.

Personal data may also be disclosed to public authorities, when there is a legal or contractual obligation in this regard, at their express written request or in case there are suspicions regarding the commission of a crime.

These authorities or public institutions can be the National Authority for Supervision of Personal Data Processing, the Authority for Consumer Protection, the National Agency for Fiscal Administration, structures within the Ministry of Internal Affairs or the Public Ministry, courts, bailiffs, etc.

In terms of analysis tools and third-party tools, when you visit our site, your browsing behavior can be statistically assessed. This happens mainly with cookies and so-called analysis programs. The analysis of your browsing behavior is usually anonymous; browsing behavior cannot be traced back to you. You may object to this analysis or prevent the use of tools by non-use. Detailed information can be found in the following privacy policy and the use of cookies.

You can challenge this analysis. We will inform you about the possibilities of contesting in this privacy policy and the use of cookies

Privacy policy

We treat your personal data confidentially and in accordance with legal data protection regulations and this privacy policy.

If you use this site, various personal data will be collected. As mentioned above, personal data is information that will identify you personally. This privacy policy explains what information we collect and what we use it for. It also explains how and for what purpose this happens.

Please note that data transmission over the Internet (for example, when communicating by e-mail) may have security vulnerabilities. It is not possible to fully protect the data communicated by third parties.

Revocation of your consent to the processing of data

Many data processing operations are only possible with your express consent. You can revoke an existing consent at any time. It is enough a message sent by e-mail to the address in which to show as detailed and precise as possible what is the object of your request. The legality of the data processing performed until the revocation is not affected by the revocation.

The right to make a complaint to the competent supervisory authority

In case of violation of the law on data protection, the person in question has the right to address the competent supervisory authority: the National Authority for the Supervision of Personal Data Processing,

The right to carry data

If you request the direct transfer of data to another responsible person, this will be done only to the extent that is technically possible.

Personal data security / SSL or TLS encryption

We use appropriate technical and organizational measures in order to protect personal data and prevent unauthorized access to it.

This site uses SSL or encryption to ensure security and to protect the transmission of confidential content, such as orders or requests that you send us as a site operator. You can recognize an encrypted connection by changing the browser’s address line from “http: //” to “https: //” and the lock symbol in the browser line.

If SSL or TLS encryption is enabled, the data sent by us cannot be read by third parties.

Confidentiality of juvenile data

Our site does not knowingly collect personally identifiable information from persons under the age of 16. If the parent or legal guardian is aware of the fact that the minor in his / her care provided his / her personal data to our site, he / she must immediately inform ND Medhealth SRL, at the e-mail address If we discover that a person under the age of 16 has provided personal data through our site, then we will proceed as soon as possible from identification to taking the measures required by law.

Transfer of personal data abroad

In the context of the operations described above, your personal data may be transferred abroad only to countries of the European Economic Area (“EEA”). We assure you that any transfer made by the Company to an EEA Member State complies with the legal requirements set out in the GDPR.

Policy for the use of cookies and server files


Websites partially use so-called cookies. Cookies do not harm your computer and do not contain viruses. Cookies serve to make browsing our site more friendly, efficient and secure. Cookies are small text files stored on your computer and stored by your browser.

Most of the cookies we use are so-called session cookies. These will be deleted automatically at the end of the visit. Other cookies remain stored on the device until you delete them. These cookies allow us to recognize your browser the next time you visit our site.

Cookies are administered by webservers. The lifespan of a cookie can vary significantly, depending on the purpose for which it is placed. Some cookies are used exclusively for a single session (session cookies) and are no longer retained once the user has left the website, and some cookies are retained and reused each time the user returns to that website (cookie- permanent). However, cookies can be deleted by a user at any time through his browser settings.

If you share access to your computer, you may want to consider setting your browser to delete individual browsing data each time you close your browser. This is a way to access the sites that place cookies and to delete any visit information at the end of the browsing session.

Install and constantly update your antivirus / antispyware applications.

Many of the spyware detection and prevention applications include site attack detection. This prevents the browser from accessing websites that could exploit browser vulnerabilities or download malicious software.

You can set your browser so that you are informed about the use of cookies and allow cookies only in isolated cases, to accept cookies for certain functions or to exclude them altogether, as well as the general deletion. and automatic cookies when you close the browser. Disabling cookies can limit the functionality of a website.

All modern browsers offer the ability to change cookie settings. These settings are usually found in the Options menu or in the browser’s Favorites menu.

To understand these settings, the following links may be helpful:

Cookie settings in Internet Explorer
Cookie settings in Firefox
Cookie settings in Chrome
Cookie settings in Safari

Cookies that are needed to perform the electronic communication process or to provide certain functions that you want to use (for example, the shopping cart function). The site operator has a legitimate interest in storing cookies for providing error-free technology and optimizing its services. To the extent that other cookies are stored (such as cookies for the analysis of your browsing behavior), they will be treated separately in this privacy policy and the use of cookies.

In the following sections you will find more information about the individual cookies used on this website and the purposes for which we use them:

Cookies required

Contributes to the operation of the site, allowing basic functions such as navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Functionality cookies. Session cookies

These cookies allow the site to remember the choices you make (such as your username, language, or region) in order to provide a more personalized online experience. These cookies can also be used to remember changes to the size of text, fonts and other parts of web pages that you can personalize. Similarly, they can be used to track what products or videos you watch to avoid duplication and allow you to access social platforms.

These cookies collect personally identifiable information. The information that these cookies collect may include the personal data that you have disclosed. If you do not accept these cookies, it may affect the performance and functionality of the website and may restrict access to content on the site.

Marketing and advertising cookies

These cookies are used to provide content that is more relevant to your interests. They are also used to retain the site visit, the pages accessed, to observe the articles read in order to increase the relevance of the ads published on the website, to provide targeted advertising as well as to measure the effectiveness of advertising campaigns on site here complete the site. These cookies remember that you visited the website here we complete the site and this information is distributed to other parties, including advertisers and our agencies. These cookies may also be linked to the functionality of the site provided by third parties.

Third party cookies.

We use a number of partners who may set cookies on our device on our behalf when the website here completes the site to allow them to serve personalized advertising here completes the site in their domains: Facebook and Google Display Network. The information that these cookies collect may include personal data. Third party providers must also comply with applicable law and the site owner’s privacy policies.

Within our site are used the so-called plug-ins specific to the social network, belonging to If this plugin is activated with a click, the browser will establish a direct connection with which means that receives the information that you have opened the corresponding page from our website and can assign the visit to the profile account The policy for processing and use of personal data by, can be found at:

If you do not want to use our website to collect data about you, you do not need to activate the specific plug-in when browsing our website, or to access the active links in the form of a specific logo.

Disabling cookies

There are several ways to manage cookies:

You can disable cookies here by completing the site or third-party cookies by using your browser settings.
You can delete all cookies on your device and set most browsers to block their placement

You can control and / or delete cookies as you wish – for details, visit If you do this, you may have to set some preferences manually each time you visit the site. Some services or options may also not work.

Server-log files

Our site automatically collects and stores information from so-called server log / server-log files, which your browser automatically transmits.

These are:

Browser type and browser version;
Operating system used;
Referrer URL;
Access computer host name;
Server request time;
IP address.

No combination of these data with other data sources will be made.